Manager Commercial Projects and Programs

Position Summary

The Commercial Projects and Program Manager is responsible for the leadership and directing of complex programs which often require considerable resources and high levels of functional integration. As a key member of the Commercial Enablement leadership team, this position ensures the business strategy, vision, and values are effectively incorporated into the Program Team to meet or exceed the strategies identified by the business. The position requires comfort with ambiguity, a can-do attitude, exceptional communication skills, a proven track record of cross-functional collaboration, and excellent interpersonal skills. Successful candidates will thrive in a fast-paced environment, excel in ruthless prioritization, and deliver effective change management. This leader is nimble and manages programs that have a variety of components to achieve long-term strategic initiatives that evolve over time.

Principal Responsibilities

-    Creates and maintains appropriate program documentation (e.g. charter, roadmap, benefits map, etc.) to meet business goals and program objectives.
-    Manages all aspects of organizational program(s) ensuring program projects are successfully managed through the entire life-cycle managing the balance of the triple constraints (time, resources, budget) 
-    May be responsible for managing project managers and project personnel, as well as lead indirect resources. Inclusive of creating and maintaining appropriate program documentation (e.g. charter, roadmap, benefits etc.) to meet business goals and program objectives.
-    Will serve as a liaison and build bridges among project teams within the program.
-    Translates objectives across the business into program objectives and practices. 
-    Acts as an escalation point; drives collaboration with program and project team members to resolve conflicts, project issues, and deviations and drives them to resolution.
-    Responsible for resource planning including workload allocation and capacity planning to help determine project sequencing in the program. 
-    Will work with constituents to organize and coordinate the use of processes and procedures for all project teams to follow within the program. 
-    Manage change. Assess trade-offs for changes to project scope, schedule, and costs that impact the program and related projects.
-    Improve team performance by building team cohesiveness, leading, and motivating in order to facilitate cooperation, ensure project efficiency, and boost team morale.
 

Education / Experience Requirements

•    Bachelor’s degree in business or related field; or equivalent practical experience
•    Minimum of 8 years’ experience in inside sales, B2B sales, medical device sales, market development, sales enablement, or customer experience roles strongly preferred
 

Specialized Skills / Other Requirements

•    A proven track record in program and project management; Demonstrated experience of having a positive impact on business outcomes
•    Hands-on experience interacting with sales and marketing teams, customers, and cross-functional leaders
•    Ability to collaborate and influence effectively across different business functions, different perspectives, and different styles of leadership
•    Effectively work across organizational boundaries to collaborate with appropriate business partners in achieving mutual goals 
•    Self-motivated, innovative, collaborative, and solution-oriented
•    Exceptional communication, presentation, and time management skills
•    Strong proficiency in MS applications (Word, Project, Excel, PowerPoint), SAP experience a plus
•    Technologically savvy with a mastery of CRM systems. Experience with Salesforce is strongly preferred
•    Proven track record of addressing barriers, bottlenecks, and concerns with the ability to evaluate and set priorities
•    Knowledge of selling medical products or services to physicians and other healthcare providers and distributors
•    Life sciences and/or medical device industry experience strongly preferred
•    Project Management certifications preferred
•    Ability to travel up to 30%, with overnight stays, may be required

#LI-LM1